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Jan Osborn, PhD, LMFT · Phoenix, AZ · Fair Oaks, CA

Common Questions

Answers to frequently asked questions about session structure, confidentiality, insurance coverage, and getting started with Jan Osborn, PhD, LMFT in Phoenix, AZ and virtually in AZ & CA.

What to Expect

Frequently Asked Questions About Therapy

Seeking out therapy is an individual choice. There are many reasons why people come to therapy. Sometimes it is to deal with long-standing psychological issues, anxiety, or depression. Other times it is in response to unexpected life changes such as divorce, grief, or loss. Many seek therapy as they pursue personal growth and self-awareness. Therapy is right for anyone interested in creating positive, lasting change in their lives.

Everyone goes through challenging situations in life. While you may have navigated difficulties on your own in the past, seeking extra support demonstrates self-awareness and courage. Therapy provides tools to redirect damaging patterns, avoid triggers, and overcome obstacles.

Psychotherapy provides enhanced coping strategies, problem-solving skills, and deep emotional support for issues such as depression, anxiety, relationship troubles, unresolved childhood wounds, grief, stress management, and issues specific to the LGBTQ+ community. Benefits include attaining a better understanding of yourself, developing skills to improve relationships, managing anger and grief, boosting self-esteem, and discovering new ways to resolve marriage or family conflicts.

Every therapy session is unique and tailored to your personal goals. Standard sessions are approximately 50 minutes long, with longer 90-minute sessions available upon request.

Therapy may involve exploring your thoughts and emotions, practicing new coping strategies, and working through challenges in a supportive environment. You may also be invited to try experiential activities between sessions, such as reading, journaling, or tracking behaviors.

Throughout our work together, you can expect compassion, respect, fresh perspectives, and proven therapeutic techniques to support your personal growth and healing.

Medication can help manage symptoms, but the long-term solution to mental and emotional distress cannot be solved solely by medication. Therapy addresses the underlying causes of distress and the behavior patterns that curb progress. Working with your medical doctor, an integrative approach combining therapy and medical care is often the most effective course.

Yes, select insurance plans are accepted, including Anthem Blue Cross and BlueShield of California. Coverage may vary depending on your plan. Please contact your insurance provider directly to verify your mental health benefits and confirm whether services are covered before scheduling.

Yes. The law protects the confidentiality of all communications between a client and psychotherapist. No information is disclosed without prior written permission. Mandatory exceptions required by law include: suspected child, elder, or dependent adult abuse or neglect (which must be reported immediately); and situations where a client threatens serious bodily harm to another person or intends self-harm, requiring safety intervention.

You can view, download, and print your new client intake paperwork, confidentiality statement, and records release forms directly on our Helpful Forms page.

Accreditations & Programs

Recognized Affiliations & Coverage

Seal of the Superior Court of California, County of Sacramento, featuring a seated woman, a bear, and sailing ships.
The AAMFT logo, representing the American Association for Marriage and Family Therapy.
Anthem Blue Cross
Blue California logo featuring the Blue Cross Blue Shield shield emblem and text.

Take the Next Step

Ready to Take the Next Step Toward Healing?

Regardless of your past, you can create a new future. Reach out today for an initial conversation in Phoenix or virtually.

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Office & Telehealth

In-Person in Phoenix & Virtual Throughout AZ and CA

Jan Osborn provides in-person therapy in Phoenix, Arizona, and virtual telehealth sessions for clients in Arizona and California.

Jan Osborn Therapy

Reach out directly to Dr. Jan Osborn to discuss your questions about therapy, scheduling, or confidentiality.

Still Have Questions? I Am Here to Help.

Please complete this form to get in touch, or call/text (480) 953-1706 (Arizona) or (916) 719-3832 (California). This form is for general questions and consultation requests only. Please do not include confidential or sensitive health information.

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Asking questions is the first sign of self-awareness. Taking this step shows you are ready to invest in your future.

Client Questions